The cover is fully removable and machine-washable on a gentle cycle. We recommend air drying or tumble drying on low to help it keep its shape and softness wash after wash.

Yes — the enclosed, den-like shape is designed specifically with anxious or easily-startled pets in mind. It gives them a secure, hidden space to retreat to, which can help them feel calmer and more relaxed.

Orders are shipped with tracking, and estimated delivery times are shown at checkout based on your location. You'll receive tracking info as soon as your order ships.

Reach out to our support team with your order number and a photo of the issue, and we'll make it right as quickly as possible.